// Glossary · HR and Talent
Employee Turnover and Retention
In short
Turnover is the share of employees who leave in a period relative to average headcount; retention measures the opposite: those who stay.
[DRAFT] Prepared for team approval; this note will be removed once approved.
Voluntary (resignation) and involuntary (termination) exits are tracked separately; first-year exits signal onboarding, exits of high performers signal culture and leadership. Formula: (leavers in period ÷ average headcount) × 100.
Why it matters
Replacing an employee can cost a large share of annual salary depending on the role. Turnover is one of the most concrete return indicators of employer brand and internal communication investment.
Reducing it through communication
- Systematic analysis of exit interview data
- A first-90-days plan and manager communication
- Visibility of career opportunities and recognition
- Action communication based on engagement survey results
// HR and Talent