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// Glossary · Internal Communication

Town Hall Meeting

In short

A town hall is a regular meeting where senior leadership meets all employees to share results, priorities and take questions openly.

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Held quarterly or twice a year, the town hall explains where the company is, where it is going and what is expected of employees in the leader's own voice. In hybrid and multi-site organisations it is supported by live streaming, recording and Q&A tools. The most valuable part is the employee questions, collected in advance and asked live.

Why it matters

The town hall is a ritual of transparency: sharing good and bad news on the same stage grows trust. Answers to questions are the most visible proof of say-do consistency.

For a good town hall

  • A clear flow: results, priorities, stories, questions
  • Question collection with an anonymous option
  • Recording and summary for those who could not attend
  • Measuring attendance, question count and satisfaction